E-commerce & retail

Transform support into loyalty

Get started

Higher conversion today, repeat revenue tomorrow

Your shoppers want

Rauda AI Agent delivers

Your shoppers want

Personalised advice before checkout

Rauda AI Agent delivers

Smart product recommendations that boost conversion and increase average order value

Your shoppers want

Real-time order & delivery updates

Rauda AI Agent delivers

Live status messages, tracking links, and direct carrier resolution

Your shoppers want

Returns & exchanges

Rauda AI Agent delivers

Automatic labels, eligibility checks, and smart exchange suggestions that save the sale

Deliver personalised, friction-free shopping journeys

Deploy Rauda’s AI Agent on your existing tech stack and:

Deliver personalised, friction-free shopping journeys

Personalise support every step of the way

Natural, on-brand conversations that adapt to each shopper’s needs across any channel.

Handle peak demand without extra hiring

Instantly absorb peak traffic surges, such as Black-Friday, while maintaining SLA-grade speed.

Liberate your team for high‑impact cases

Rauda takes care of repetitive tasks end-to-end, so your team can focus on high-value interactions that truly require a human touch.

Your partner for secure, integrated growth

Security

24/7 protection with ISO 27001, SOC 2, PCI DSS, and GDPR compliance.

Integrations

Plug straight into your systems with standard or custom connectors—fast, secure, and friction-free.

Data & Analytics

Turn raw data into real understanding of your business.

Outcomes our customers achieve

Leading companies trust Rauda to elevate experience and efficiency.

Ecommerce & Retail

We Are Knitters

We Are Knitters automates 40% of its customer support tickets with Rauda AI agents

Read Story

Ecommerce & Retail

Pierce Group

Pierce Group AB is Europe’s go-to e-commerce powerhouse for motorcycle and snowmobile enthusiasts

Read Story

Ecommerce & Retail

Scalpers

A fashion retailer whose skull-logo apparel has grown into a lifestyle brand with 300 + points of sale worldwide

Read Story